The challenge
NCR, a global leader in self-service technology, faced an urgent request from a major client — a well-known high street convenience store chain. The client required a compact self-service checkout terminal, but with a critical constraint: the solution had to be designed, engineered, and delivered within a strict timeframe of less than a month.
The global retail division had struggled to meet this demand, and with time running out, NCR needed a reliable manufacturing partner capable of delivering a rapid, high-quality solution. For that, they turned to KT Group.
The strategy
Understanding the urgency of the request, KT Group mobilized its engineering and manufacturing teams immediately. Within a week of receiving the initial brief from NCR, KT Group:
- Developed a comprehensive engineering blueprint and manufacturing files.
- Created a working prototype to be reviewed by NCR’s executive team.
- Ensured that the prototype was ready for a crucial presentation to the client’s decision-making team.
By accelerating the design and prototyping phase, KT Group provided NCR with the confidence needed to move forward with production at speed.
The solution
With the prototype approved, the project moved into full-scale production under a highly compressed timeline. NCR placed its initial order with KT Group, pressing the need for the time-sensitive nature of the deployment. KT Group pledged to meet the challenge, ensuring:
- The first batch of units was manufactured, shipped internationally, and installed in-store within 90 days.
- A seamless scale-up in production to accommodate rapid market demand.
- The highest quality standards were maintained despite the accelerated timeline.
The success of this project was a testament to KT Group’s engineering excellence and agility. The initial design, developed quickly and efficiently, formed the foundation for NCR’s SS90 self-service checkout kiosks, which have since been successfully deployed to numerous high-profile clients worldwide.
On reflection
“The key to the success of this project came from the initial engineering designs crafted by KT project engineers, who transformed a design concept into a fully engineered CAD file in under a week, contributing significantly to the product’s global success."
- Kenneth Larsen, KT Group
Ready to start your kiosk project?
Speak to Kenneth and the team to explore next steps.