Digital self-service touch monitor kiosks deliver mobile top up services across globe

Self-service touch monitor kiosks’ rise and expansion have seen solutions being exploited by host of retail sectors to cut costs on business that work on fractional net profits and one such business lies in providing top ups for prepaid sim cards for mobile phone operators.

Prepaid phone cards are popular in every corner of world. From Kuala Lumpur to Dublin or Mexico City to Hanoi on every street corner their will be a small convenience store or a street hawker selling mobile prepaid sim cards and scratch cards for topping up mobile phone credit.   In fact, globally, it is considered that in 2019 it contributed to $265 billion in sales according to mobile financial services company Juvo. In developing markets it’s increasing and don’t think for a moment that revenues are down; the margins are considered upwards ranging from 40-55% for certain telecommunication providers.

So back in 2010, when KT Group was first approached by a leading Russian business enterprise, Kiber Pay, that they wished to launch a self-service kiosk to provide mobile top ups digitally in local German and Austrian markets, little did our CEO know that it would become an instant magnet and growth market.

We did, in fact, start our journey into self-service custom design due to opportunity that Kiber Pay project offered at that time and we designed the SFI kiosk, which was deployed nationwide in Germany and Austria, in major transportation railway hubs.